Cancellation Policy
If Customers cancel:
For Guided Day Trips (exclusive trip, where there's a single booking for all participants)
Cancellation charges for a booked trip: Until Day 31 prior to travel date: No penalty
Day 30 to Day 3 of the trip: 10% of Full Trip amount Day 2 to Day 1 of the trip: 90% of Full Trip amount Day 1 to Day 0 of the trip: Full Trip amount For Scheduled Day/multi-hours Trips (many bookings possible) Cancellation charges for a booked trip: Until Day 31 prior to travel date: 40% of total booking amount Day 30 to Day 4 of the trip: 50% of total booking amount Day 3 to Day 0 of the trip: 100% of total booking amount For Independent Self-Guided Walking Trips Cancellation charges for a booked trip: Until Day 31 prior to travel date: No charge Day 30 to Day 16 prior to travel date : 20% Day 15 to Day 3 prior to travel date: 50% Day 2 prior to Day 1 prior to travel date: 80% Day 0 of the trip onwards: 100% For Independent Self-Guided Cycling Trips Cancellation charges for a booked trip: Until Day 31 prior to travel date: No charge Day 30 to Day 16 prior to travel date : 20% Day 15 to Day 3 prior to travel date: 50% Day 2 prior to Day 1 prior to travel date: 80% Day 0 of the trip onwards: 100% |
If Cyprus Walks Etc cancels for severe expected weather or other reason we provide our customers with full refund for the services booked with us. Where possible we provide with alternatives, which they can select instead of refunds if they prefer.